5 Building Permit Questions with Nationwide Project Manager Kevin

Valeria Macias

Posted by Valeria Macias

This week we sat down with Kevin McKenna, Project Manager, from our National team and asked him a few questions regarding his permit expediting experience.

Kevin McKenna - Nationwide Project Manager1. How long have you been a permit expediter and what is your area of expertise?
5 years; area of expertise is based on my planning background which has provided a great tool for helping to analyze use and occupancy questions for clients across the country.

2. What is the best approach when working on a zoning analysis? 
When working on a zoning analysis I take a deep dive into the code to provide my own understanding and in-depth report before reaching out to the local municipality. I often will send over my analysis and ask for feedback on my code interpretations. This allows me to start a conversation with Planning staff and better understand how they are interpreting the code.

3. If you had to give one piece of advice on the Zoning Analysis process what would it be?
The code is your friend - Planners often respond best when they see that some time and consideration has been put in by the applicant/person reaching out.

4. Today, what’s your biggest challenge and how are you solving it?
Everyone is working remote! Which is ultimately fine. Reading the code and sending emails is very efficient and often much more conducive to a considered response versus scattered voicemails.

5. When you’re not working, what do you enjoy doing with your spare time?
Listening to new music. 

Do you have questions regarding a national rollout? Reach out to our team for assistance! 
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What's the best way to approach a zoning analysis for a project in an unfamiliar jurisdiction?
Do your own deep-dive analysis of the zoning code first and put it in writing before contacting the local planning department - then send that written interpretation over and explicitly ask for feedback. This opens a substantive conversation with planning staff and reveals how they actually interpret ambiguous provisions, rather than starting from a blank "what are the rules here" question.
Why does sending a written zoning analysis work better than just calling the planning department?
Planners tend to respond more thoroughly when they can see that real time and consideration went into the request - a written analysis demonstrates that, while a cold phone call or voicemail puts the entire burden of explanation on city staff with no starting point to react to.
Does working with multiple jurisdictions nationally require a different skill set than focusing on one city?
Yes, in a meaningful way - a planning background (understanding use and occupancy classification logic generally) tends to transfer well across jurisdictions, since the underlying analytical approach to zoning questions is similar even when the specific code language and local interpretations vary city to city.
Has remote work changed how permit expediters communicate with municipal staff?
For many, yes, written communication (code analysis sent by email) has become a more reliable way to get a considered response than phone calls or voicemails, especially now that many planning staff work remotely and may not be reliably reachable by phone in real time.
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