5 Building Permit Questions with San Francisco Project Manager Laurence

Valeria Macias

Posted by Valeria Macias

This week we sat down with Laurence Solis, Project Manager, from our San Francisco office and asked him a few questions regarding his permit expediting experience.

How long have you been a permit expediter and what is your area of expertise?
I have been a permit expediter for about a year and half now. My expertise is in commercial tenant improvements.

When working on a commercial tenant improvement, what is the best approach with initial submittals?
The best approach when working on a commercial tenant improvement is to know your project. Not all commercial tenant improvements are the same, each one differs from project to project. Though, it may fall under the same category it does not mean the project does not have a unique twist to it. By knowing what you are working with, can help you on the very next step.

If you had to give one piece of advice on the commercial tenant improvement process what would it be?
Aside to get to know your project and what it consist of, the Due diligence must be accurate. Having depth and accuracy in your research will help out tremendously. I make sure timing is documented correctly as everything is time dependent. By researching carefully, you will know the timeline, the routes, and required documents for your project. For example, making sure your project is allowed to construct that particular zone/neighborhood of the City. Some cities have a special requirement before allowing some business to put up shop. This is key because it can make or break the clients project. Planning is concurrent or prior; as this can set clients project back by a great deal.

Today, what’s your biggest challenge and how are you solving it?
Today, my biggest challenge is working with certain business zones in the City with formula retails. Although, it is not impossible to have an approval for those businesses to operate, the length and research you need just to proceed with the proper channels is draining. There is no one way to solve the issue but what I find that helps is to be respectful and understanding at all cost with the City’s Staff. You may not get all the information you need at once, but be patient. The City’s Staff will remember you and though your attitude should not play into consideration of providing information, it does play into their helpfulness with you. Would you want to help someone who is constantly demanding and frustrated?

When you’re not working, what do you enjoy doing with your spare time?
When I am not working, I am either with my kids and wife at some outdoor adventure or gaming.

Do you have questions regarding a project in San Francisco or the Bay Area? Reach out to our team for assistance! 
Learn About Our San Francisco Office
Why does each commercial tenant improvement project need individual research, even within the same general category?
Two TI projects in the same general use category can still differ significantly - in actual scope, location-specific zoning quirks, or municipal requirements - so treating every project as a template risks missing the specific factor that ends up determining feasibility or timeline.
What does "due diligence" actually look like for a commercial TI project?
It means documenting timing accurately (since most steps are sequential or time-dependent), confirming the specific zoning district allows your intended use, and identifying upfront whether any additional city-specific approvals are required before work can even begin - getting this wrong early can set a project back substantially.
What is "formula retail" and why does it complicate permitting in San Francisco?
Formula retail refers to chain businesses with standardized features (uniform branding, signage, décor) across multiple locations. Many San Francisco neighborhood commercial zones place extra restrictions or require special approval for formula retail specifically, meant to preserve neighborhood retail character - meeting those requirements can take considerably more research and time than a standard tenant improvement permit.
Does maintaining a good relationship with city planning staff actually affect how a permit application gets handled?
It can meaningfully affect responsiveness - while staff aren't supposed to (and generally don't) withhold required information based on attitude, being patient and respectful tends to earn more proactive helpfulness and goodwill over repeated interactions, which matters when you're relying on staff for guidance on ambiguous situations.
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