Municipal Building Department Capabilities in a New Time: ICC Survey

Jon Kovar-Tooke

Posted by Jon Kovar-Tooke

As businesses transition to working remotely by building and growing our remote capabilities, we at Burnham are curious about what this looks like on the municipal side that we work closely with every day. In my first post for Burnham, I’m highlighting the results of a survey conducted by the International Code Council last month that helped us understand how municipalities in the U.S. are working remotely and their abilities to execute inspections and issue permits. 

Survey Parameters and Respondents

Conducted: March 22 - April 1, 2020.
1,150+ respondents from all 50 U.S. states.
Jurisdictions sizes ranging from 1,000 - 4.6 million people.

Municipal Adjustments

  • 93% are still performing inspections, either remotely or in-person.  
  • 65% of respondents said that some or all employees that conduct plan review or inspections are working remotely.  
  • 26% of respondents have encountered requests for permits for temporary occupancy and/or temporary structures as a result of the COVID-19 pandemic.

Plan Review: Digital vs Hardcopy

  • 66% use a combination of electronic and hard copy versions of building safety codes.
  • 7% have advanced to using all electronic.
  • 27% of respondents said their jurisdiction used only hard copies; creating version-control and accessibility issues. 
  • 23% said their employees do not have access to needed hard copy code books.  

Switching to Electronic Services

  • 60% are able to do electronic/remote plan reviews.
  • 30% do not have the capability to do any aspect of electronic/remote permitting.
  • 61% do not have the capability for electronic/remote inspections.

What can you do when you hit a permitting and inspection roadblock? Be a resource.

This Construction Dive Article summarizes a recent ICC’s Webinar on how best to approach a municipality to seek an accommodation for approval through sharing the methods and technology available to you with the municipality. An excellent example comes from DPR General Contractors out of Nashville, TN trying to mitigate the effects of a Fire Marshall who had temporarily stopped all inspections. They were able to grant access to their 360-degree project progress videos and obtain inspection approval based on them for their WeWork project. This enabled them to turn over the project and meet their deadline.

Creating awareness of different tools available, and leading with a dialog and guidance on what you are able to provide will assist not only you and your projects, but all those that come after. Working together, we can keep projects going forward and provide municipalities the tools to keep our economic progress forward. 

If you have questions, we have answers. 

Contact us anytime, we’re here to help Simply get it Done. 

Credit & Source: ICC News Release,  ICC Survey Results and Infographic

Jon Kovar-Tooke is a Business Analyst with Burnham Nationwide. With nearly a decade in the construction industry and professional background in Telecom, and IT infrastructure. 

Are the 2020 ICC survey numbers in this post (60% capable of remote plan review, only 7% fully electronic) still representative of where building departments stand today?
No - adoption has moved well beyond that early snapshot. ICC has since published formal "Recommended Practices for Remote Virtual Inspections (RVI)" guidance, and remote inspection capability has become standard practice in many jurisdictions rather than the patchwork, improvised approach this 2020 survey captured.
Did the ICC ever formalize standard procedures for remote virtual inspections after this initial 2020 survey?
Yes - ICC published "Recommended Practices for Remote Virtual Inspections (RVI)," the first standardized program offering guidance on conducting remote inspections, building directly on lessons learned during the period this survey covered.
Is electronic plan review now the norm, or do most jurisdictions still rely on hard copies as this 2020 survey suggested?
Electronic plan review has become far more standard since 2020 - many major jurisdictions (NYC, Chicago, LA, San Francisco, among others covered elsewhere in this blog series) have moved core plan review processes fully online, a significant shift from the 66% hybrid/27% hard-copy-only split this survey found in early 2020.
What's the general format for a remote virtual inspection under ICC's current recommended practices?
Inspections are typically scheduled in advance, conducted via standard videotelephony platforms (Zoom, FaceTime, Microsoft Teams, etc.) compatible with the jurisdiction's permitting software, and require the same documentation standards as an in-person inspection - if connectivity or visibility issues prevent a proper assessment, the inspector can require an in-person visit instead.
Was this kind of crisis-driven adoption unique to COVID, or has remote inspection capability continued to expand since?
It's continued expanding well beyond the pandemic - what started as an emergency accommodation has become a standard tool many jurisdictions use for efficiency reasons independent of any ongoing health crisis, as covered in more depth in this blog's other remote inspection posts.
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