Remote Inspecting - 2.0

Chris Beauchamp

Posted by Chris Beauchamp

there are several factors currently affecting the installation of solar in the United States. Staffing, budgetary, and supply chain issues has slowed down the permitting process for building departments across the US, which hinders all stages of construction.

Delayed inspections do not have to hold up progress - remote inspecting solutions are already in place. For example, one remote solar inspecting app, available on both iPhone and Android platforms, has been in service for many years. While the success of the app proves that remote inspecting works, many building departments are slow to get onboard and hesitant to adopt new technology .

Historically, a major crisis or event has been the catalyst for worldwide change; COVID-19 has proven to be no exception. Some municipalities now accept remote/virtual inspections. As the benefits of these inspections become more evident, more local utilities will likely follow. Many companies are only now realizing that employees working remotely from home is a viable option to a central office space.

Building departments should also recognize the value of working remotely and the different ways it can be done. City officials revealed that their inspectors were overwhelmed and forced to regularly put in overtime hours. The time and expense differences between in-person and remote inspecting alone should have been its own catalyst for change.

Advancements in technology have made so many things in our lives easier, changing the way we handle daily tasks and navigate the world. Building departments need to take advantage of new technology to help streamline workflow, and speed up the permitting process.

Basic Remote Inspecting Process Using App

1. A member of the installation crew is directed through the app, step-by-step, to answer questions and take specific photos required to make a proper assessment of the installation. To guarantee that the inspector receives all the necessary information, some apps will not submit if any details are missing. Note that all of the data is geo-tagged and time-stamped to provide a record of the time and location of all information gathered.

2. The inspector reviews the information from a computer, without having to physically visit the site.

3. The building department can keep this data on file, along with photos, as proof of their findings.

Installer Benefits

1. The app eliminates stops in production, since there’s no need to wait for an inspector to arrive onsite.

2. Corrections required by the inspector can be fixed, photographed, and sent back to the inspector in a timely manner. One small failure should no longer delay site completion.

3. All documentation of the site can be used as proof of quality workmanship for potential new clients.

4. If issues arise at the site after completion, the data covering the entire installation (from the main service panel to the array) can be reviewed to determine the cause of the problem, which can reduce or eliminate additional truck rolls.

5. Ensure crews are installing solar per your instructions. Many clients had no idea their crews were doing substandard work that did not meet NEC requirements. Pointing out these failures as they occurred meant that changes could be effected immediately, helping several installation companies with quality issues.

6. Confirm that contractors are doing the work correctly and upholding your quality standards; a couple of bad installations can hurt your company’s reputation, which could limit the amount of new jobs coming in.

Electronic filing of permitting paperwork is gaining acceptance in many areas. The days of physical trips to city hall, lugging stacks of paperwork, are slowly fading away. Many cities are expanding their websites to accommodate the new processes. In the near future, wet signatures and raised stamps or seals for document execution could be replaced with e-signature services. The sooner we institute electronic filing and remote inspecting, the quicker we can help ease the economic effects of the current pandemic, and make a smooth transition to a more efficient process.

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Was COVID-19 really the main driver behind remote inspection adoption, or has it grown beyond that now?
It was a major catalyst, but adoption has continued well past the pandemic. As of 2026, jurisdictions like LA County and San Diego report remote inspections now make up a meaningful share of routine inspections (San Diego logged over 4,000 in 2025 alone), driven by efficiency gains rather than ongoing social distancing needs.
Does remote inspecting actually reduce the number of trips needed to complete a project, like the anecdote in this post describes?
Yes, this remains one of the clearest practical benefits. Rather than an inspector needing multiple in-person visits (as described in the bathtub installation example), photo and video documentation reviewed remotely can often resolve straightforward inspections in a single remote session, cutting delays and truck rolls significantly.
Can remote inspection data help if problems show up after a job is finished?
Yes, geo-tagged, time-stamped documentation from the original remote inspection creates a record covering the full scope of work (e.g., from the main service panel to a solar array), which can help diagnose the cause of a later issue without needing to fully reopen or re-inspect the installation from scratch.
Has electronic permit filing become standard, or is it still catching on like this post suggests?
It's become considerably more standard. Most building departments now offer electronic plan submission and e-signatures as the default rather than an emerging option — what this 2020 post described as a slow, hesitant transition has largely become normalized practice in many jurisdictions since.
Are building departments still hesitant to adopt remote inspection technology the way this post describes?
Less so today, while adoption still varies by jurisdiction and inspection type, the broad hesitancy described in 2020 has given way to more departments formally incorporating remote inspection into their standard toolkit, particularly for lower-risk residential work like electrical, water heaters, and solar.

 

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